Returns & Exchanges

At DVD Hub, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all movies and collectibles in their original condition. If your disc is defective or you've changed your mind, our simple process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Securely

  Place the DVD or Blu-ray in its original case and use a padded envelope or sturdy box to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned media, we will process your full refund or ship out a replacement within 3-5 business days.